How do I report a problem with my VW?
To contact vw customer care, please call 1-800-822-8987 , or on twitter – direct message @vw , or use #vwcares. Vw car-net is volkswagen’s subscription-based in-vehicle connectivity system that provides a variety of tech-related features, including remote control over certain aspects of the vehicle through the myvw app.Your Dealer will unenrol you from Car-Net® 2 Page 2 Press the iCall button (vehicle icon) located in your Volkswagen’s overhead console or call the Volkswagen Car-Net® Response Centre at 1-833-453-1011. Request assistance with Car-Net® unenrolment, and a VW representative will begin the transfer of ownership process.Call VW Car-Net Security & Service at 877. IMPORTANT: You must verify you are the owner of the vehicle and provide the police report case number before VW Car-Net Security & Service can assist law enforcement in locating your vehicle. SOS Button connects you to the Emergency Response Center.Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with VW Connect or We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.
Why is VW in trouble?
VW’s dependency on the Chinese market has become problematic, as it has generated up to 40% of its revenues from China in recent years. Another contributing factor to the crisis is the failure of Cariad, a subsidiary of the VW group, in its attempts to develop software (ID. Software) for the company’s vehicles. Volkswagen is grappling with mounting financial troubles, signalling a worsening situation in its global manufacturing operations. With two profit warnings in three months, the automotive giant faces falling EV sales, factory underutilisation, and tariff threats from China.