Does VW offer 24-7 customer service?
Arranging your own assistance It is crucial that you call Volkswagen 24-Hour Roadside Assistance at 1 (800) 411-6688 for all assistance. With My Volkswagen you can book a service, track your new car, view the manual, see a car’s service history or get work approved on the go.The Volkswagen app – your ID’s digital companion The Volkswagen app allows you to interact with and monitor your ID vehicle from your mobile device. Features include remote locking and unlocking, remote climate control setting and the ability to check your ID’s battery status remotely.
Does VW offer online support?
Every hero has a helping hand. And with the VW Connect online services, you’ve got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here. Following a one-off activation, you can use We Connect’s features free of charge. All you have to do is sign up to We Connect online via Volkswagen.