Why won’t my VW connect to Android Auto?
Check your connections Try a different cable or port to see if that resolves the issue, especially if you see damaged or frayed wires. For wireless connections, make sure your phone’s Bluetooth® is on and paired with your car’s system. If it’s accidentally paired with another car, it won’t connect. Make sure Bluetooth is enabled on your phone and your car. On your phone, swipe down from the top of the screen to open the Quick settings panel, and then tap the Bluetooth icon. You can also touch and hold the icon, and then tap the switch at the top of the screen to enable Bluetooth.Ensure that Apple CarPlay is enabled on the vehicle Settings menu. Also, ensure you are using a compatible USB cable and that the cable is securely connected. For wireless connection, ensure Bluetooth and Wi-Fi are enabled on your phone. Also check that your phone’s software is up to date.
Why won’t my phone connect to my VW Polo?
If your phone or vehicle needs a software update, you might be unable to pair the two via Bluetooth. You can update your phone through the Settings menu, but you may need to take your car to a Volkswagen dealership to upgrade the infotainment software. Unpair your phone from your car and any other devices. For new vehicles, VW Connect is available to you free of charge for an initial period of 10 years. VW Connect Plus can be extended following expiry of the free initial contract period of two years (from initial delivery) via the In-Car Shop of your infotainment system or via the Volkswagen Connect Shop .With the Volkswagen app, you can connect your vehicle to your smartphone effortlessly and keep track of numerous key services and functions – even when you’re not in your Volkswagen. Here you can find out whether your Volkswagen is ready for the use of mobile online services from VW Connect, We Connect or Car‑Net.When buying a new vehicle, there is the option to use digital services from VW Connect, VW Connect Plus, We Connect or We Connect Plus for an initial free contract period. The prerequisite for this is setting up a valid Volkswagen ID user account and logging in with a user name and password.